382. Good Job
Key Takeaways
- Generic praise without specificity trains people to seek approval from outside themselves rather than developing internal confidence.
- "Good job" costs you nothing to say and teaches them even less; it ends conversations instead of opening them.
- When you withhold specific feedback and replace it with empty approval, you create a team that reads your face instead of reading their own work.
- Praise builds external dependency (looking for validation), while curiosity builds internal confidence (understanding their own choices).
- Your team will spend energy managing your perception instead of mastering their craft.
Actionable Insights
- Stop saying "good job" and start asking specific questions: "Tell me about this part" or "How did you get here?" or "What did you learn?".
- Make team members the authority on their own work by asking them to articulate their choices.
- Specificity is proof of attention — asking "Tell me how you got there" proves you actually looked at the work.
- Replace generic recognition with specific recognition that points to what worked and why.
- The difference between acceptance ("good job") and acknowledgement (specific feedback) is everything.
Leadership Challenge
- Track how many times this week you say "good job" or similar generic praise.
- Replace the next one with a specific observation and a question that makes them explain their choice.