381. The Biggest Mistake We Make About People
Key Takeaways
- You judge people based on the absence of a behavior, not on the presence of a character flaw.
- When someone doesn't demonstrate what you're looking for, you create a story about who they are instead of considering they might not know how to show it the way you expect.
- You often stand in the middle between two people who like each other but can't figure out how to express it — and you do nothing about it.
- The "personality clash" or "different styles" narrative you've built might be completely false.
- People aren't the problem; your failure to bridge the gap is the problem.
Actionable Insights
- Stop translating the absence of a behavior into a character flaw (person who doesn't speak up isn't necessarily cold; they might just not know how).
- Identify one team dynamic you've labeled as "just different personalities" — ask yourself if one person has a capability that isn't being expressed in a language the other person recognizes.
- You already know what one person needs and what the other person can offer — the only missing piece is your action.
- Instead of managing around incompatible people, teach someone how to express what they already have.
- Be the person in the middle who bridges gaps instead of the person who reinforces distance.
Leadership Challenge
- Think of the team members you believe "don't click" — is it actually that they're incompatible, or is it that they haven't learned each other's language?
- What would change if you stopped accepting the distance and actively helped them connect?